The PayPal website mentions a list of 200 countries where the PayPal service is officially available. There are about 46 countries and regions left where buyers cannot transact using PayPal. As highlighted in the Google Map above, the regions where…
The web has made it incredibly easy for anyone to sell digital products directly to customers through websites, social media, and email newsletters. You can sell PDF ebooks, event tickets, MP3 music , photos, gift cards, software apps , license…
Learn how to sell digital products like PDF ebooks, photos, music, videos and other digitally downloadable files through Google Drive and PayPal. Customers can buy your product through 1-step checkout and the files are delivered to them by email.
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The company that sold me my tickets went into administration. Now I can’t get my money back
I ordered tickets online in December for the musical The Lion King.
After weeks of chasing the seller, Theatre Line, I discovered that it had gone into administration. As I’d paid through PayPal, I assumed I’d be covered by its buyer protection, but when I opened a dispute it was immediately closed. PayPal confirmed that because 45 days had passed since the transaction, I had no claim.
Can I challenge this? Sometimes you don’t know you have a problem within 45 days, especially when it is a ticket for an event which could be booked many months in advance.
PayPal did say that had I used a credit card I could have claimed under the Consumer Credit Act. PB, Peterborough, Cambs
The obvious point to make here is: always read terms and conditions. But, of course, very few of us do.
If you had, you’d have known PayPal says that customers have to report a dispute within 45 days of the payment date – it then gives you a further 20 days to make a claim if goods don’t arrive. However, 45 days is a pretty stingy given the four to six months debit card users have under the chargeback scheme operated by Visa, Mastercard and American Express and the unlimited timescale offered by Section 75 of the Consumer Credit Act. Web forums are loud with the ire of customers who have been caught out by PayPal’s obduracy.
PayPal claimed that 45 days is usually ample, but on this occasion accepted it was not long enough (and that a headline is looming) and has decided to refund you. Next time pay by credit card so you are not tied to a deadline – although persuading your credit card issuer of its liability is another story.
If you need help email Anna Tims at firstname.lastname@example.org or write to Your Problems, The Observer, Kings Place, 90 York Way, London N1 9GU. Include an address and phone number.
Even if you transferred your PayPal money to your bank account, PayPal will return (or auto-reverse) all payments to the sender that exceed $500.
Meet a free email newsletter service that is easy to setup and, gives you an option to charge email subscribers a recurring monthly fee through PayPal.